Case Studie

  • Omega Network
  • Coinhunt
  • HyperPay
  • TrendX
  • VirtualX

Company Background

Omega Network is a decentralized social platform leveraging advanced cryptographic technology and a scalable consensus algorithm. It enables users to communicate, share information, make payments, and create decentralized applications while ensuring privacy and data security.

Objectives

  1. Revitalise Community Management: Re-engage the existing user base and attract new users.

  2. Restore User Trust and Satisfaction: Enhance user experience and build trust.

  3. Boost Engagement and Growth: Implement strategic content and marketing efforts to increase user engagement and platform growth.

Challenges We Faced

Omega Network encountered several challenges that hindered its growth and user engagement:

  1. Frozen Growth: User growth had stalled at 200,000 active users, creating stagnation in the platform’s expansion.

  2. Frustrated Audience: Monthly active users declined by 15% over six months.

  3. Content Mismatch: The platform struggled to deliver relevant content, with a 20% decrease in average session duration.

Services we Provided

To address Omega Network’s challenges, we provided a comprehensive suite of services:

  1. Twitter Management: Enhanced the platform’s social media presence through strategic management.

  2. Content Creation: Developed tailored content for various platforms to engage the audience.

Strategy and Approach

  1. Enhanced Community Management:

    • Deployed an 8-member team for 24/7 community management.

    • Achieved a response time of under 5 minutes (previously 15 minutes).

    • Introduced bots to maintain community order and automate routine tasks, reducing spam messages by 40%.

  2. Social Media Optimisation:

    • Managed and curated content across platforms.

    • Increased Twitter engagement by 5X within a month, growing from an average of 100 to 500 engagements per tweet.

  3. Global Marketing Strategies:

    • Hosted events in 3 countries (USA, Germany, Japan) and conducted 10 Ask Me Anything (AMA) sessions.

    • Implemented Key Opinion Leader (KOL) marketing, leading to a 25% increase in follower growth.

    • Listed Omega Network’s token on 5 major cryptocurrency sites.

    • Formed strategic partnerships, increasing referral traffic by 30%.

Result

  1. The strategic approach led to significant improvements:

    1. Revitalized Growth: Increased user growth by 30%, reaching 260,000 active users.

    2. Enhanced Satisfaction: User trust improved, reflected by a 20% increase in positive feedback and a 15% decrease in support tickets.

    3. Increased Engagement: Twitter engagement increased fivefold, with the engagement rate rising from 2% to 10%.

    4. Successful Events and Partnerships: Hosted successful events and formed key partnerships, boosting Omega Network’s visibility and user base. Event participation increased by 50%, and partnership activities contributed to a 25% increase in new user registrations.

Company Background

Coinhunt is the go-to platform for discovering the next big crypto coin and accessing free knowledge about the crypto ecosystem.

Objectives

  1. Boost engagement on Twitter and Telegram.
  2. Revitalize their community with consistent and timely news updates.
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Challenges We Faced

Coinhunt encountered several challenges that hindered its growth and user engagement:

  1. Dead Community: Monthly active users declined by 15% over six months.

  2. High Content Demand: Number Content was not enough .

Services we Provided

To address Coinhunt’s challenges, we provided a comprehensive suite of services:

  1. Telegram Management: Ensured active engagement and quick responses to user queries.

  2. Twitter Management: Enhanced the platform’s social media presence through strategic management.

  3. Content Creation: Developed tailored content for various platforms to engage the audience.

  4. Event Hosting: Organized events to increase visibility and community participation.

  5. Customer Acquisition: Devised strategies to attract and retain users.

Strategy and Approach

  1. To address their challenges and achieve their goals, we:

    1. Dedicated Team: Assigned a team of 10 people to ensure all news was posted instantly across all social platforms.

    2. Community Engagement:

    3. Conducted contests to re-engage the community. Researched effective hashtags and implemented them, leading to impressive results within a week.

    4. Content Optimization:

    5. Focused on creating engaging and relevant content to stimulate interaction and interest.

Result

  1. Increased Engagement: Coinhunt’s Twitter engagement tripled within 30 days.
  2. Active Community: The community became active and engaged with the content.

Company Background

HyperPay is the world’s first four-in-one digital wallet, integrating “off-chain investment wallet, HyperMate hardware wallet, on-chain wallet, and shared wallet” in a single platform.

Objectives

  1. Grow and manage their multiple regional communities.
  2. Arrange and execute various marketing campaigns.

Challenges We Faced

HyperPay encountered several challenges that hindered its growth and user engagement:

  1. Managing multiple language communities.
  2. Promoting campaigns with different regional influencers.

Services we Provided

To address Omega Network’s challenges, we provided a comprehensive suite of services:

  1. Telegram Management: Ensured active engagement and quick responses to user queries.

  2. Twitter Management: Enhanced the platform’s social media presence through strategic management.

  3. Content Creation: Developed tailored content for various platforms to engage the audience.

  4. Event Hosting: Organized events to increase visibility and community participation.

  5. Customer Acquisition: Devised strategies to attract and retain users.

Strategy and Approach

Segmented Language Groups:

Created separate groups for different languages, including Italian, Indian, Indonesian, and Vietnamese communities.Assigned 2 to 3 moderators to each region, ensuring communication in the local language, which helped users feel more connected and comfortable.

Community Growth:

Our marketing team planned and executed various promotional campaigns. Leveraged local influencers to promote these campaigns, which significantly boosted engagement and participation.

Result

  1. Indonesian Community: Gained over 50k participants.
  2. Italian Community: Added 5k users.
  3. Overall Growth: Achieved nearly 200% growth in all regional communities.

Company Background

TrendX (formerly veDAO) is an AI-driven Web3 trend-tracking and intelligent trading platform.

  1. Connect with VCs and institutional investors.

  2. Grow and manage their community.

Objectives

  1. Revitalise Community Management: Re-engage the existing user base and attract new users.

  2. Restore User Trust and Satisfaction: Enhance user experience and build trust.

  3. Boost Engagement and Growth: Implement strategic content and marketing efforts to increase user engagement and platform growth.

Challenges We Faced

TrendX encountered several challenges that hindered its growth and user engagement:

  1. Managing Community Growth

  2. Raising Capital

Services we Provided

To address Omega Network’s challenges, we provided a comprehensive suite of services:

  1. Telegram Management: Ensured active engagement and quick responses to user queries.

  2. Twitter Management: Enhanced the platform’s social media presence through strategic management.

  3. Content Creation: Developed tailored content for various platforms to engage the audience.

  4. Event Hosting: Organized events to increase visibility and community participation.

  5. Customer Acquisition: Devised strategies to attract and retain users.

Strategy and Approach

  1. To meet these challenges, we:

    Fundraising Support:

    Leveraged connections with major investors and VCs.Helped TrendX raise $1,000,000 in a seed round from CatcherVC and others.

    Community Management:

    Assigned a community manager and four moderators for Telegram and Discord.Ensured smooth community engagement.

    Promotion and Marketing:

    Hosted and promoted airdrops.Conducted KOL and influencer marketing campaigns.

Result

  1. Successful Fundraising: Raised $1,000,000 in seed funding.
  2. Community Growth: Managed and grew a community to over 100k followers.
  3. Enhanced Engagement: Effective community management and promotion efforts.

Company Background

VirtualX is launching the first 5G mobile phone network in the UK & EU powered by blockchain technology.

Objectives

  1. Revitalise Community Management: Re-engage the existing user base and attract new users.

  2. Restore User Trust and Satisfaction: Enhance user experience and build trust.

  3. Boost Engagement and Growth: Implement strategic content and marketing efforts to increase user engagement and platform growth.

Challenges We Faced

VirtualX encountered several challenges that hindered its growth and user engagement:

  1. A limited period to achieve substantial growth.
  2. High targets set by their team for community expansion.

Services we Provided

To address VirtualX’s challenges, we provided a comprehensive suite of services:

  1. Official Launch

  2. Rapid Expansion

Strategy and Approach

  1. Airdrop Campaign:

    Suggested hosting an airdrop to quickly boost community numbers.Planned and executed all tasks within the given budget.

    Promotion Tactics:

    Used a Telegram bot for the airdrop to maximize participant exposure.Ran targeted ads to promote the airdrop.Collaborated with prominent airdrop promoters.Listed the airdrop on various bounty websites.Promoted the airdrop through major KOLs and community shills.

Result

    • Massive Participation: Over 50K participants joined the airdrop within a week.

    • Community Growth: Telegram members grew from 5K to 20K, and Twitter followers increased from 5K to 12K within two weeks.